Frequently Asked Questions

Trial Class

Yes, we do provide a free 25-minute trial lesson or demo class. This gives prospective students a chance to see if they are comfortable with our class and teacher before they sign up.

Sure, you can. We only provide ONE free trial lesson. If you wish to have more trial lessons, you will be billed at our 4-hour rate.

We need minimum 3 days to set up a free trial lesson.


Our system is based on Packages. You can select and pay for the package that is suitable for you.

Yes, you can. Our rate will still be based on the 20-hour package which is our lowest rate.

Absolutely. We have a refund policy in place.

No, all classes must be pre-booked and pre-paid.

We accept payment by PayPal, Bank Transfer, Credit/Debit Card.


A regular tutor will be assigned to you. That tutor is usually the same one who did your trial lesson.

Yes, you can. You’ll just need to tell us your specific requirements, and we will try our best to accommodate your needs.

Yes, all our tutors are Spanish native speakers.


  • Our IB Spanish classes are delivered online through Skype or Zoom with a ‘live’ teacher (not pre-recorded videos).
  • Our IB Spanish classes are delivered as a customised private lesson (1:1) or semi-private lesson (2:1).

Our maximum number in a class is 2 students since all classes are customised to students’ needs.

No, we only work with a regular schedule. So it has to be the same day and time each week.

Learning Materials

We provide our own lesson notes. If you want the teacher to follow a specific book, the teacher can do so. You might need to send a PDF copy to the teacher if we don’t have it in our database.

No, these are included in the price. However, Model Answers have to be purchased separately.